Frequently Asked Questions

What medications can I keep Cool with 4AllFamily’s portable coolers?  

Can 4AllFamily’s coolers be used for insulin? 

Of course! We even designed them with insulin in mind at first. All our portable coolers are perfectly suitable for insulin. Depending on the model you’re choosing, you can fit up to 15 insulin pens and many insulin vials. 

Your in-use open insulin pens and vials must be protected from the heat at all times and kept at room temperature under 80°F / 26°C.  

Your stocks of unopened insulin must be kept at fridge temperature 35-46°F / 2-8°C. All our insulin coolers perform both fridge temperature and room temperature. Please, check detailed cooling performances for each cooler on the product pages.  

Our coolers fit any insulin pens and vials: AdmelogAfreezaApidraBasaglarFiasp, Humalog, Humulin, Lantus, LevimirLyumjev, Novolin, Novolog, NovorapidRyzodegToujeo, Tresiba, VelosulinXultopy 

Can 4AllFamily’s coolers be used for other diabetes injectable medicines? 

Yes! Our coolers are perfectly suitable for any diabetes injectable medications that need to be kept cool:  

Byetta must be kept at fridge temperature when unopened and protected from the heat under 77°F / 25°C once opened.  

Trulicity must be kept at fridge temperature when unopened and protected from the heat under 86°F / 30°C for up to 14 days.  

Ozempic must be kept at fridge temperature when unopened and protected from the heat under 86°F / 30°C for up to 56 days.  

Victoza must be kept at fridge temperature when unopened and protected from the heat under 86°F / 30°C for up to 4 weeks after opening.  

Can 4AllFamily’s coolers be used for Rheumatoid Arthritis and Crohn’s Disease medications? 

Absolutely. Most injectable medicines used to treat Rheumatoid Arthritis and Crohn’s disease are temperature-sensitive and must be kept cool. Our coolers are perfect for protecting them and would fit many of your injectables such as:  

Humira (adalimumab) must be stored at fridge temperature when unopened and under 77°F / 25°C for up to 14 days once open. 

Enbrel (etanercept) must be stored at fridge temperature when unopened and under 77°F / 25°C for up to 14 days once open.  

Actemra (tocilizumab) must be stored at fridge temperature when unopened and under 86°F / 30°C for up to 8 hours once open. 

Orencia (abatacept) must be stored at fridge temperature when unopened and under 77°F / 25°C for up to 8 hours once open. 

Cimzia (certolizumab pegol) must be stored at fridge temperature when unopened and under 77°F / 25°C for up to 7 days once open. 

Also suitable for Kevzara, Kineret, Simponi, and any other medicines RA and CD’s medicines that need to be kept either at fridge temperature or room temperature.   

Can 4AllFamily’s coolers be used for Growth Hormones? 

Absolutely. Most growth hormones are highly sensitive to temperature changes and must be kept either at fridge temperature or at least protected from the heat. If you’re traveling with growth hormones, you need a medical-grade cooler to ensure your medication is safe. Our coolers have been thought with growth hormones injection devices in mind and would be totally suitable to carry around:  

Norditropin: must be refrigerated prior to first use. After first injection, Norditropin pens should be kept below 77°F / 25°C for use within 3 weeks or at fridge temperature 35-46°F / 2-8°C for use within 4 weeks. 

Genotropin: must be refrigerated prior to first use. After first injection, Genotropin should be kept below 77°F / 25°C and protected from light.  

Humatrope: must be refrigerated before and after first use. After first use, Humatrope cartridges must be stored at fridge temperature 35-46°F / 2-8°C for up to 28 days (14 days for Humatrope vials) 

Nutropin must be stored at fridge temperature at all times and must be used within 28 days after first use.  

Saizen must be refrigerated and is stable for 28 days after first use if placed in refrigerator (of which 7 days can be outside of the fridge below 77°F / 25°C. 

Serostim vials can be stored at room temperature before reconstitution. Once reconstituted, the solution must be refrigerated.  

Other medications 4AllFamily’s travel coolers can be used for: 

4AllFamily’s medicine travel coolers can be used for any medications that need to be kept either at fridge temperature or room temperature 

  • Allergies (Epipen) 
  • Migraines (Aimovig, Egmalty) 
  • Glaucoma eyes drops 
  • Multi Sclerosis injections 
  • Testosterone Replacement Therapy  
  • Erectil Dysfunction (Caverject) 
  • Osteoroporosis (Prolia, Xgeva, Forteo) 
  • Cholesterol (Repatha) 
  • Weight Loss (Saxenda) 
  • Vaccines 
  • Botox 
  • Excema (Dupixent) 

If your medicine is not on this list, do not hesitate to contact us and ask! In any case, always ask for your doctor’s advice.  

 

Cooling performances, temperature control, and anti-freeze security 

At what temperature 4AllFamily’s portable coolers keep medicines cold? 

Our medical coolers can keep your insulin and medicines both safe at room temperature (under 80°F / 26°C) or cold at fridge temperature (35-46°F / 2-8°C). You can check the specific cooling methods, performances, and duration for each product on its description page.  

Can 4AllFamily’s coolers keep medicines at fridge temperature? 

Yes. All our coolers can perform fridge temperature (35-46°F / 2-8°C) to keep your medicines safe like they would be in your fridge at home. The refrigeration duration will vary according to several factors:  

  • The model you’re choosing 
  • The outside temperature 
  • The cooling method you’re using 

Our most performance cooler is the Portable medical fridgeIt’s capable of keeping medicines safe at fridge temperature for an unlimited time when working on power, and for up to 33 hours when working on Biogel Freeze packs 

How can I control the temperature inside the cooling case? 

All our portable coolers for insulin and medicines have been tested at the laboratory, and the products’ cooling performances are accurate and reliable. However, we know from experience that traveling with refrigerated medications is stressful, and controlling the temperature provides a great peace of mind.  

That’s why our new upgraded Portable medical fridge now comes with a temperature display screen. It shows you the temperature inside your cooling bottle at any desired moment!  

Is there a security preventing my insulin and medicines from freezing?  

Yes! Insulin and temperature-sensitive medications must be kept cool, but never should they freeze. Freezing temperatures can destroy your insulin 

Our new Portable medical fridge comes with an integrated thermostat and anti-freeze security. If the inside temperature drops under 35°F / 2°C, it automatically shuts off and goes back on power whenever the temperature reaches 46°F / 8°C again. 

Moreover, our coolers are made to work with Biogel Freeze packs instead of water ice packs. Your insulin and medicines freeze at 32°F / 0°C. Unlike water, Biogel crystals freeze at 35°F / 2°C. This naturally prevents your meds from freezing in contact with ice.  

How to choose the medicine travel fridge that best suits your needs?

4AllFamily has created 4 different medicine coolers, so we're sure everyone finds what he/she needs. Here's a quick comparative table of the our cooling cases' main features: 

Insulin and medicine coolers comparison table

 

Can I take my medicine & insulin coolers on the plane with me? 

When traveling by plane, it’s not safe to keep temperature-sensitive medications like insulin in the hold. Hazardous temperature and atmosphere conditions could damage your meds. That’s why we’ve designed all our travel coolers for medicines to be TSA-approved. You can go through airport security with them and board the plane with your refrigerated medications.   

Specificities about our Powered Insulin Coolers:    

Do 4AllFamily’s travel coolers for medicines work on power? 

Both the 72-hours insulin cooler and the Portable medical fridge come with a dual lid technology. They can be used with or without power. When you want to use your cooler as a real mini fridge for optimal refrigeration performances, choose the USB-powered lid and plug into to any power source. When you want to use your cooler as a simple icebox, insert your Biogel freeze pack inside and close with the regular non-powered lid.  

The Nomad cooling cases are not powered. They work on Biogel freeze pack only.  

How can I plug my USB insulin cooler?  

4AllFamily’s powered insulin coolers come with a USB to Port-C cable.  

Input Power: 5W 

Input Voltage: DC5V 

Input Power of adapter: AC220V 

Do 4AllFamily’s travel coolers for medicines work on battery? 

No. None of our medical travel coolers work on battery. Our super performant USB-powered lids must be plugged into a power source to be functioning.  

When you do not have access to electricity, you should use the Biogel freeze packs cooling methods instead.  

Can I plug my portable mini fridge into a car cigarette lighter? 

Yes. Our powered medical coolers come with a USB to port C power cord that can be plugged into a car cigarette lighter. Our powered coolers are ideal for road-trips! 

Can I plug my portable mini fridge into a solar panel? 

Yes. Our powered travel fridges for meds come with a USB to port C power cord that can be plugged into a solar panel. It allows you to use the USB-powered lid even if you’re camping or hiking completely off the road and have no electricity! 

Can I plug my meds mini fridge into a portable power bank? 

Yes. Tests have shown that our coolers would last for about 9-10 hours with a 10000mAh portable power bank. It’s a great way to use the USB cooling method when you’re camping, hiking, or off the bitten tracks! 

Shipping, Refund, & Guarantee of our Portable Fridges for Medicines and Insulin  

Where does 4AllFamily ship? 

Our products are shipped internationally in pretty much every country of the globe! 

We offer free standard shipping on US orders and ship within 1-3 business days after your order is processed.  

Read more about our shipping policies or reach out to 4allfamilycontact@gmail.com for additional assistance in this matter.   

Can I get a refund if I don’t like the product? 

We have a 30-day free return policy. If you’re not satisfied with our product, you can initiate a return process by contacting us at 4allfamilycontact@gmail.com. We will send you a return shipping label as well as the instructions.  

Check our detailed return policy here 

How long are the medicine and insulin travel coolers guaranteed for? 

All our medical cooling cases are guaranteed for a year. In the package, you will receive a guarantee card inviting you to send us your name, purchase date, and product number via email, so we activate your guarantee.   

 

If you have more question about our products, do not hesitate to contact our team here